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Announcements

UPDATE: MASCO COVID Policies posted Thursday, June 11, 2020

Modified service due to Service change
Begins: 2020-06-11 11:46:00 (EDT)
Ends: 2021-12-31 12:46:00 (EST)

MASCO SHUTTLE CORONAVIRUS INFORMATION (EFFECTIVE 7/6/2021) It is MASCO’s priority to provide riders with high-quality and safe service during COVID-19. In addition to consulting regularly with its members, MASCO follows the updated guidance of the Centers for Disease Control, the Commonwealth of Massachusetts, and the City of Boston. As of July 6, 2021: * All seats will be available for passengers on MASCO vehicles. Passengers will be allowed to stand when possible. * Masks will continue to be required for passengers and drivers while on MASCO vehicles. No eating or drinking is allowed. Ridership on MASCO shuttles is approximately 50% of pre-COVID ridership and it is being closely monitored each day. Should more passengers attempt to board than capacity allows, the driver may ask a rider to wait for the next vehicle. If a person has already boarded who exceeds capacity, the driver may ask that person to disembark and wait for the next shuttle. The following best practices will be continued on MASCO shuttles: * Hand sanitizer stations are mounted at the rear door of vehicles. * Mid-day cleaning of all high touchpoint areas on every vehicle before returning to PM service, in addition to the nightly deep clean of every vehicle. * Increased ventilation when weather permits allowing drivers to open windows and roof hatches to increase airflow in the vehicles. * Supervisors at high-traffic boarding locations to assist drivers and passengers, monitoring ridership, assisting with mask compliance, and helping drivers determine when capacity has been reached. We want to thank you for your continued compliance and support. For questions, concerns, or general feedback, please reach out to us: https://shuttlesupport.masco.harvard.edu/