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Announcements

Shuttle Service posted Wednesday, March 18, 2020

Other effect due to Other cause
Begins: 2020-03-18 11:05:00 (EDT)
Ends: 2020-04-30 12:05:00 (EDT)

UPDATE: 3/25/20 - In order to maximize social distancing and provide the safest environment both both drivers and passengers, effective 3/26/20 MASCO will be closing the Chestnut Hill Park & Ride and redeploying those shuttles onto other routes. If you have any questions about the shuttles, please feel free to reach out to MASCO. If you are a Chestnut Hill Parker and you have questions regarding your new parking assignment/location, please reach out to your Institution's Parking Office. UPDATE: 3/22/20 - In order to maximize social distancing and provide the safest environment both both drivers and passengers, MASCO will be implementing rear door boarding procedures for all shuttles, mirroring the policy of the MBTA. Passengers should still have ID's on hand to be presented upon request, and the front door and/or lift will be used upon specific need.  We understand how challenging the current circumstances are and are working hard to support the MASCO community especially the hospitals with reliable transportation. In that spirit, even with the reduction in ridership over the last two weeks, MASCO is maintaining regular levels of service. This effort allows for both regular schedules to be operated, as well as a reduction in average number of passengers per vehicle and trip. While there will still be some trips with a greater number of passengers than others, overall, the number of passengers per trip have been greatly reduced. We will continue to monitor ridership patterns. If it is necessary and possible giving staffing and equipment availability, we will make adjustments. Coupled with our additional cleaning efforts, this should help to provide the best service possible. Thank you all, and if there is anything we can help you with, feel free to reach out to us at https://shuttlesupport.masco.harvard.edu/